Help & Contact:

+49 5246 503000

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Our digital services

Dispatch tracking - delivery at a glance, planning under control

With integrated dispatch tracking, you know where your order is at all times. Track deliveries in real time - directly via your customer account. This allows you to plan your processes better and react flexibly to delays.

Quick & easy

How it works

Call up order

Log in to your customer account and select the desired order from your overview.

Track programme

Click on "Track shipment" to go directly to live tracking with the respective shipping service provider.

Check status & plan

See the current location, the expected delivery date and possible delivery options - for more transparency in day-to-day operations.

FAQ

FREQUENTLY ASKED QUESTIONS

Keep an eye on shipping - for more security in the process

Further services

These services can also help you save time.

Digital customer account - everything under control, available at all times

All information about your orders, products, documents and deliveries is centralised in one place - available to you 24/7.

Order templates - your favourites, ready to hand at any time

Save regularly required items in individual order templates - for quick repeat orders. You can add the complete order template to the shopping basket with just one click. You can of course manage several templates.

Direct ordering - large quantities. Simple processing.

With ready-made order lists or CSV uploads, you can complete bulk orders in seconds - without any manual input.

Send price proposal - We will check your offer

Would you like to find out or negotiate the price of a product? Simply send us your enquiry or offer directly on the product page. We will check your offer and get back to you quickly - fairly, personally and individually

Intelligent consumption forecast

Our shop analyses your purchasing behaviour and automatically recommends when and what you should reorder - for less effort, less excess stock and more efficient procurement.

Simply scan with your mobile phone

Simply scan the product barcode with your smartphone and add the product directly to your shopping basket - ideal for repeat orders. No additional app or hardware required

FOR ALL QUESTIONS

Telephone

Please call us during our business hours (Mon.-Fri. 7:30-17:00).

+49 (0) 5246 50 300 0
e-mail

Please feel free to send us an e-mail. We will take care of your request promptly.

info@ehlert-gmbh.de